FAQ

A standard move includes a trained crew, a fully equipped truck, moving blankets, stretch wrap, and basic furniture disassembly and reassembly. Packing materials like boxes and bubble wrap are available as an add-on if needed.

The most reliable way is an on-site estimate. A team lead visits your home or office, reviews every room and item, and delivers a written quote before any work is scheduled. Phone and online estimates are also available for straightforward moves.

Absolutely. Many customers prefer to pack themselves and only use our crew for loading, transport, and unloading. Just make sure boxes are sealed, labeled by room, and stacked safely — our crew will handle the rest.

Yes. We move standard household appliances including refrigerators, washing machines, dryers, dishwashers, and ranges. We recommend disconnecting and draining appliances before moving day. If you need help with that, let your coordinator know in advance.

A one-bedroom apartment usually takes two to four hours with a two-person crew. A three-bedroom house can take five to eight hours depending on the amount of furniture and distance between locations. Your coordinator will give you a time estimate based on your specific inventory.

Often yes — even for studio apartments or single-room moves. Professional movers work faster, carry the right equipment, and reduce the risk of damage to your belongings and your building. Our one-hour moving option is designed specifically for smaller, quicker jobs.

Donate, sell, or arrange disposal before moving day. The less we move, the faster and more affordable your move will be. If you need help coordinating junk removal or storage for items you are unsure about, ask your coordinator.

Yes. We handle moves to and from storage facilities regularly. Whether you are clearing out a unit or placing items in one between homes, we can load, transport, and unload everything as part of the job.

Yes. Our crews are equipped to work in most weather conditions, including rain, snow, and cold temperatures. We take extra precautions to protect floors, doorways, and moisture-sensitive items when conditions require it.

Local moves are typically within the same metro area and billed by the hour. Long-distance moves cross state lines or cover significant mileage and are quoted by weight and distance. Each type has different logistics and pricing — your coordinator will walk you through which applies to your situation.

For lighter dressers, yes — leaving soft items like clothing inside is generally fine. For heavier or more fragile dressers, we recommend emptying drawers to reduce weight and avoid stress on the frame during loading and transport.

We use door jamb protectors, floor runners, and corner guards when needed. Furniture is wrapped in moving blankets before being carried through doorways. Our crews are trained to navigate tight spaces carefully to avoid contact with walls and painted surfaces.

Yes. We schedule moves seven days a week, including weekends and most holidays. Availability may vary during peak periods, so booking in advance is recommended if your preferred date falls on a weekend or holiday.

You are billed for the actual time worked, not the estimate. If the job is running longer than expected, your crew lead will update you before continuing so there are no surprises. We work efficiently and do not pad time.

Tipping is not required but is appreciated for a job well done. A common range is ten to twenty dollars per mover for a standard local move, more for larger or more demanding jobs. Cash at the end of the day is the easiest option, though any form of recognition is genuinely appreciated by the crew.